Freedom of Information Act 2000

Introduction

This is a guide to the information available from Morlais Health, providing medical services under contract to NHS Wales and the Freedom of Information Act model publication scheme. Information covered by this scheme is only about the primary medical services we provide under contract to NHS Wales.

Rights of access to information

The Freedom of Information Act does not cover your right to access your medical records. If you wish to view this information, then contact the Practice on 01685 385339.

Classes of information

Class 1 - Who we are and what we do

(Organisational information, structures, locations and contacts) - This will be current information only

• Doctors in the practice - See our teams page for details
• Contact details for the practice (named contacts where possible with telephone number and email address (if used)) - See our contact us page
• Opening hours - See the contact us page
• Other staffing details - See our teams page for details
• Meetings specifically with pharmaceutical companies and other medical suppliers. We would expect as a minimum that this information should include the name of the company, the date and, if appropriate, the name of the member(s) of staff attending (if recorded), together with a general indication of the category of meeting, for example marketing or promotion. The names of staff attending should include any senior managers and any medically qualified staff if this information is recorded. - Free hard copy upon request

Class 2 – What we spend and how we spend it

(Financial information relating to projected and actual income and expenditure, procurement, contracts and financial audit) - Current and previous financial year 

• Details on NHS Wales funding received by the practice. We would expect practices to consider publishing as much information as practically possible including as much detail as possible. - Free hard copy upon request
• Audit of NHS Wales income - Free hard copy upon request
• Details of expenditure items over £10,000 - published at least annually but at a more frequent quarterly or six-monthly interval where practical. - Free hard copy upon request
• List and value of contracts awarded by the practice. We would normally only expect the practice to publish details of contracts that are of sufficient size to have gone through a formal tendering process. - Free hard copy upon request
• Staff allowances and expenses that can be incurred or claimed, with totals paid to senior staff members (for the purpose of this document, senior staff are defined as partners or equivalent level), by references to categories. - Free hard copy upon request
• Pay policy - Free hard copy upon request

Class 3 – What our priorities are and how we are doing

(Strategies and plans, performance indicators, audits, inspections and reviews)

• Plans for the development and provision of NHS Wales services. - Free hard copy upon request
• Performance data including performance against targets. - Free hard copy upon request
• Inspection reports by regulators. - Free hard copy upon request

Class 4 – How we make decisions

(Decision-making processes and records of decisions) 

• Records of decisions made in the practice affecting the provision of NHS/ services. - Free hard copy upon request

Class 5 – Our policies and procedures

(Current written protocols, policies and procedures for delivering our services and responsibilities) - Current Information Only

• Policies and procedures about customer service - Not held
• Internal instructions to staff and policies relating to the delivery of services - Free hard copy upon request
• Policies and procedures about the recruitment and employment of staff - Free hard copy upon request
• Equality and diversity policy - Free hard copy upon request
• Health and safety policy - Free hard copy upon request
• Complaints procedures (including those covering requests for information and operating the publication scheme) - Free hard copy upon request
• Records management policies (records retention, destruction and archive) - Not held
• Data protection policies - Free hard copy upon request
• Policies and procedures for handling requests for information - Free hard copy upon request

Class 6 – Lists and Registers

Currently maintained lists and registers only

• Any publicly available register or list - Not held

Class 7 – The services we offer

(Information about the services we offer, including leaflets, guidance and newsletters produced for the public) - Current Information Only

• The services provided under contract to the NHS Wales - See our services page
• Charges for any of these services - See our private service page
• Information leaflets - See the practice website
• Out of hours arrangements - See the contact page